Confidential

Confidentiality is a fundamental aspect of the mediation process, and it plays a crucial role in fostering an environment that encourages open communication and constructive problem-solving. Confidentiality in mediation is recognised and enforced under Section 22 of the Mediation Act, 2023.

Speedy and Efficient

Mediation is an informal process that is not bound by rules and procedures. Quick resolution is therefore possible – sometimes in a day!  With pendency in Indian courts exceeding 500 lakh cases, Mediation provides the opportunity to resolve disputes in a short duration of time.

The Singapore International Dispute Resolution Academy(SIDRA) conducted a survey in 2022 across 25 countries  to assess the effectiveness of mediation as compared with other dispute resolution processes. Mediation was found to be most favourable with respect to speed, costs and impartiality. Click to download the SIDRA Survey

Cost effective

Since resolution is found quickly in mediation, it is significantly less expensive than litigation and arbitration. Mediation is found to be at least 90% less expensive than litigation in courts. Our Senior mediator, Rukmini Menon has done a detailed time-cost analysis of mediation vis-à-vis litigation for a medium value money recovery dispute. Click to download the study 

Preserves relationships

The focus of mediation is resolution and not the determination of right/wrong. The collaborative nature of the process helps parties find win-win outcomes as opposed to the win-lose results of the adversarial process. Relationships are therefore protected.

Control over the outcome

Parties find solutions in mediation – as compared to being bound by the decision of a judge or arbitrator in litigation or arbitration. The role of the mediator is to help the parties negotiate an agreement that serves them better than their alternatives, in a non-coercive manner.